GVA REALTY PTY LTD
TRADING AS
SYDNEY GARDENVIEW HOLIDAY APARTMENTS TRUST A/C
ABN 43 146 573 962
PLEASE READY CAREFULLY

Sydney short stay apartments: Perfect for self-catering holidays!

Are you one of those who do not like to stay in hotels when out for holidays or business trips? Do you look for self-catering accommodation? Well, we at Sydney Gardenview Holiday Apartments & Homes bring you short stay apartments for self-catering holidays in Sydney.

Our short stay apartments & homes which are located in Sydney come fully furnished with microwave oven, dishwasher, freezer, and other modern kitchen appliances to let you cook and eat the food that you love. Plus, these furnished properties offer bed rooms with large and comfortable beds, en-suite bathroom, living rooms and lounge rooms with sofa beds, laundry, DVD players, CD/stereo and much more.
We can also provide additional cleaning and laundry servicing on request to clean your Sydney serviced apartment during your stay.

Some of the other facilities and amenities provided by the furnished apartments & homes in Sydney include gym, pool, parking, lift, and security.

Most of our properties are located in central positions and offer great transportation facilities like bus, train, ferries and taxis. You can easily and quickly reach the tourist attractions in Sydney, visit the famous beaches, theatres, restaurants, shopping centres, and meeting places.

As our Sydney short stay apartments & homes come with a choice of studio 1, 2, and 3 bedrooms,4 -5 bedroom homes we have available which can cater for everyone including single travellers, couples, families and those travelling in large groups with friends and family.

You would be glad to know that the rentals for Sydney Gardenview Holiday Apartments & Homes are more much affordable compared to hotels and other serviced accommodation options in Sydney.

Call us at +612 9439 2688 or +61 411 745 743 to speak to us direct. We would be glad to assist you with short term accommodation within Sydney. Our apartments & homes, We look forward to assisting you with great experience with comfort and privacy.
www.sydneygardenview.com

TO MAKE A BOOKING

You will need to do the following:-

  • Accept Terms and Conditions as per our website – fill in the fields and email acceptance via Secure Book It
  • Provide credit card details for purposes of security and/or payment ideally scanned and emailed or phone through the details if you are concerned for security.
  • Photo ID i.e. drivers licence, passport ideally scanned and emailed to bookings@gardenviewapartments.com.au or mail to 71 Alexander Street Crows Nest NSW 2065.
  • Make payment in full at time of booking. Payment may be made by credit card or bank transfer.

Bank details are as below:-

GVA REALTY PTY LTD TRADING AS SYDNEY GARDENVIEW HOLIDAY APARTMENTS TRUST A/C
B.S.B.: 182 222
Account Number: 3019 34295
Swift No: MACQAU2S

Please note for overseas payments it can be complicated and time consuming therefore the credit card payment method may represent an easier option. A surcharge of 3.3% applies for all credit card payments made using Visa, Mastercard or American Express.

SECURITY DEPOSITS

The amount of security deposit and the method of payment will vary from owner to owner, at the time of booking the agent will advise you of the bond required and method of payment. In some instances holding of credit card details will be accepted as the security deposit. In other instances, you may need to pay the security deposit by credit card or EFT.

International guests are required to pay their security deposit by credit card.

Deposits Government Guaranteed

Monies paid into our Trust Account are government guaranteed against misappropriation. view legislation

LOCATION OF PROPERTY

On our website under more information for the property you have booked, google maps will provide you with information as to the location of the property and key collection details.

Prior to arrival we will email you arrival instructions for locating and accessing the property with details for the keys being collected. For those guests arriving early or after hours please advise us in advance to make sure keys will be available at the time of booking.

AFTER HOURS KEY COLLECTION

Please note whilst all care is taken, our office does not accept responsibility for inconvenience or cost, for keys being collected after 7 pm where a problem arises.

If you are aware that you will be arriving late please advise us so we can take special care.

KEY PICKUP AND PROPERTY ACCESS

Keys collection is available via a locked box after 2pm from the following locations on day of the booking commencing. Keys are available 24/7 days a week for guests.

The key lock box code and access details to the property will be emailed to you when all details requested have been received.

For Properties North of the Harbour PLUS the follow three properties:

  • 14/53 Elizabeth Bay Rd Elizabeth Bay,
  • 617/50 Macleay St Potts Point,
  • 1565 Star City

Key will be collected from our locked box on the LHS of VIP Dry Cleaners, adjacent to the ATM.

Vip Dry Cleaners

119 Blues Point Rd North Sydney – View Map

For Properties in the Eastern Suburbs EXCEPT the three properties listed above Keys will be collected from our locked box at:

60 Nancy St North Bondi – View Map
Note: Easiest access to Nancy Street is via Murriverie Road, off Old South Head Road.

IN CASE OF AN EMERGENCY:-

  • Energy Australia _- Electrical, Gas & Hot Water services – 131 388
  • Plumbing – Dr Drip – 1300 37 37 47
  • Locksmith – Mosman Locksmiths – 9969 6333
  • Harbourview Hotel – 9955-0499
  • Vibe Hotel – 9955-1111
  • Taxi – 13 3300

DEPARTURE DAY

PLEASE LEAVE THE KEYS, SWIPES OR ANY OTHER ACCESS DEVICES RELATED TO THE PROPERTY ON THE KITCHEN BENCH IN THE PROPERTY. IF DEVICES ARE NOT LEFT ALL REPLACEMENT COSTS TO LOCKSMITH PLUS ADMINISTRATION FEES AT $60 PER HOUR WILL BE CHARGED!!

It is the occupants’ responsibility to ensure that garbage is removed from the property and disposed of appropriately. It is also the occupant’s responsibility to clean all cutlery, crockery, pots and pans etc. back to a clean condition as found on arrival. Please ensure the dishwasher is placed on before leaving so that the housekeeper can simply put the dry clean implements away. If this is not carried out we reserve the right to apply additional cleaning costs. All breakages and damage must be paid for.

Occupancy Times

PERIOD Property Departure Property Access
Peak Dec 1 – Jan 31 9am strictly* 3pm and on
Off Peak Feb 1 – Nov 30 10am strictly* 2pm and on

Should you require an early check-in i.e. prior to 2.00pm or late check out up to 5.00pm a fee equating 50% of one day’s tariff is applicable. We will accommodate your request where possible.

*For the comfort of other arriving guests we have been forced to introduce the following terms if the above guidelines are not strictly adhered to:

  1. Departure after 10.00am – 12.00 noon $200 fee applied
  2. Departure after 12.00noon – 2.00pm $300 fee applied
  3. Should goods be left in the property after 2.00pm Sydney Gardenview Holiday Apartments & Home staff are authorized to remove all possessions and place outside the property at the risk of the previous occupants who will assume all responsibility for their security.

Guest authorise the charging of their Credit Card for any such expenses.

CHARGES

  • A standard booking fee applies to all bookings: $50.00
  • Stays of less than 7 Days incur an additional administration charge of: $50.00
  • A departure cleaning & laundry fee is applicable to all properties at the cost of the occupant, this fee includes the cleaning of the property, the collection of keys, the collection of linen and returning to the laundry, and general office organisation involved with this process. This amount will vary depending on the size and how many bathrooms and bedrooms property may have. Please check with us to confirm this cost.
  • Optional – weekly service and/or linen change at cost of occupant.
  • Credit card payment attracts a 3.3% surcharge .
  • Optional – Cot and Air Bed hire @ $100.00pw includes delivery and pickup and linen.

DAMAGE TO PREMISES

Guests are responsible for any damages to the property or inclusions that they or their invitees cause during their occupancy. In additions to damages guests will be responsible for the agents time involved in rectifying any damages at a cost of $70 per hour or part thereof. Guest authorise the charging of their Credit Card for any such expenses.

BEHAVIOUR WHILST OCCUPYING PREMISES

It is an express condition that guests staying in our apartments will at all times conduct themselves in a manner that does not create annoyance for neighbours or other occupants of the building. They are also responsible for the behaviour of their guests. Guests undertake to park in parking spaces as allocated and as advised in the details supplied. They are also responsible for disposal of rubbish in the appropriate manner. In the event that there are special by laws, of which notice is given at time of booking, guests undertake to comply with these. Failure to observe this condition may result in the cancellation of your booking and eviction from the property with all monies paid being forfeited.

CANCELLATION AND REFUND POLICY

BOOKINGS MADE – 1st DECEMBER TO 31st JANUARY

For bookings made where any part of the booking date falls within the above dates 60 days’ notice is required by guests to cancel. Notice may be by email however it is the onus of the cancelling guest to ensure this email or notice is received by our company and a confirming email will be forwarded by our company acknowledging cancellation.

For periods of bookings outside the above dates 30 days’ notice of cancellation may be given and the same conditions apply as above for agency of cancellation.

IF THE ABOVE NOTICE IS COMPLIED WITH
All monies paid will be refunded with the exception of $250 as an administration fee

IF NOTICE PERIOD AS ABOVE HAS NOT BEEN COMPLIED WITH
Cancelling guest is responsible for the full cost of the booking that is cancelled as per invoice issued at time of booking confirmation.

The cancelling guest may request the agent to seek to find alternate bookings for whole or part of the booked period this will need to be done by email.

Where the agent is requested to find alternate bookings for the cancelled period the cancelling guest agrees that their fee for this service will be $250 or 20% of gross rent received for this booking period whichever is the greater.

The agent agrees to account to the cancelling guest for all monies received less their fee as agreed within 30 business days of the last date of the cancelled booking.

Owners Right To Cancel Booking

Whilst it is rare owners reserve the right to cancel booking s that have been made with the same notice period as required by guests , where this occurs our agency will do its best to find a replacement property that is comparable to the one you have already booked from within our portfolio, if we are unable to do so all monies paid will be refunded.

BROADBAND AND PHONE CONNECTIONS

Please note that the majority of our properties do not have either broadband internet or phone connections. In relation to broadband internet, we recommend that guest purchase a wireless USB modem, these generally work extremely well in Sydney. USB modems can be purchased from mobile phone shops and other outlets. Prepaid plans are extremely attractive, costing approximately $45 approx for 30 days with 3GB of data allocated. Prices will vary from supplier to supplier. It is also suggested that if you have an overseas mobile phone that you purchase a local prepaid sim card for inexpensive phone calls. Each internet supplier is different with their plans offered.

INSPECTIONS BY AGENT

The owner’s reserves the right to access the property you have booked upon giving 48 hours notice or we have made reasonable attempt to do so. This is likely to be a rare occurrence and is most usually done with a view to showing the property to a party looking for a longer term lease.

SERVICED WEEKLY CLEANING

Weekly service is available as an option. For the amount payable please request a price for this service from the booking consultant. Please note that the tariffs quoted do not include a weekly service clean or linen change in initial payment.

HAIR DRYER

Please note that not all properties have hair dryers. If you require the use of a hair dryer you will have to bring your own.

NON-SMOKING POLICY

For the comfort and enjoyment of all our guests, all of our properties have a non-smoking policy. Smoking is not permitted inside the property or on common property surrounding the property as well as balconies.

PENALTY: Should we receive reports from Housekeeping of smoking in the property we will charge $200 for deodorising the apartment after departure. No exceptions. Guest authorise the charging of their Credit Card for any such expenses.

NO PETS

No Pets are permitted in any of the properties without the express written consent of the agent. Failure to observe this will certainly lead to charges for fumigation etc, but also will leave you open to being evicted from the premises with the forfeiture of all monies paid. Guest authorise the charging of their Credit Card for any such expenses.

TRAVEL INSURANCE

Guests are strongly advised to take out travel insurance at time of booking to cover them against any loss that may occur as a result of changed circumstance , guests should also insure their luggage and personal property and if travelling from overseas ensure that they have medical cover.

LOCK OUTS

In the event that a guest locks themselves out during office hours, they can borrow a key from our office to gain re-entry – provided we hold a spare set. The guest is responsible to travel to our Neutral Bay office to obtain this key.

If one of our staff is required to bring a key to the apartment during business hours this will incur a fee of $75.00 per hour required for delivery. Outside of business hours, or in the event we do not hold a spare key the guest will be responsible to arrange and pay for a locksmith to assist with re-entry. Any damages or lock repairs are the responsibility of the guest if they attempt to break in.

ALTERNATE ACCOMMODATION

Please note that whilst it is a rare occurrence owners reserve the right to cancel bookings on the same basis. Naturally should this occur we will do everything within our power to find an alternative equal to or better than the accommodation you booked. Also, please note that in the event the property you have reserved is unavailable Sydney Gardenview Holiday Apartments & Homes reserve the right to relocate you in to alternate premises of a similar or better standard.